ZHENHENG has established a complete set of management systems from initial consultation, solution design, on-site visit, goods preparation and shipment to after sales complaints handling, to effectively ensure rapid and timely transmission of information so that the most specialized services and technical supports can be provided by the correct persons at the correct time.
SYSTEMATIC AND STANDARDIZED PROCEDURES FROM SERVICES TO GOODS PREPARATION AND SHIPMENT ENSURING HIGH SAFETY AND EFFICIENCY
From equipment model selection and solution design at the early stage, production capacity enhancement and product mix optimization at the intermediate stage, to aftersales services at the later stage, we have project managers there helping you avoid risks and add project value.
SPECIALTY INSTALLATION AND COMMISSIONING ENSURING COMPLETE ACCEPTANCE OF PRODUCTION LINE
Depending on the customers’ needs, ZHENHENG installation engineers can provide on-site guidance in infrastructure construction, equipment installation and commissioning, as well as trial operation of entire production line. If technical items meet the design criteria, the customer will issue the certificate of conformity.
PROJECT MANAGEMENT SERVICES
We assign a project manager for each project, who provides specialized project management services, including strict project stage progress management to ensure on-schedule project completion. Strict internal production management ensuring on-schedule production completion.Providing customers with detailed construction schedule and proposal to ensure on-schedule completion of production line construction.
We provide complete installation services for customers regarding site leveling, foundation drawing inspection, construction progress and team planning, installation instructions, and production line commissioning, to ensure smooth operation of production lines. In addition, we provide appropriate trainings for customers to achieve their satisfaction.